The room was very nice and although we hardly used the tv it was on an outside wall so it wouldn't have disturbed the adjoining room, that was a great idea. The breakfast was buffet style and had everything you could want and loved being able to sit on the outdoor terrace. Staff mostly excellent. Beautiful walks around the park and the whole place is brilliantly upkept. Wonderful wild flowers around the borders.
Vicki
agosto de 2024
Lovely room with excellent facilities including large fluffy white towels and Crabtree products in the bathroom, easy, free WiFi and an iron with ironing board. The pool was a good temperature and it was great to have another large soft towel plus a padlock for a locker without the need for a deposit. Breakfast was delicious, notably the black pudding!
Emma
julho de 2024
Very accommodating staff and team, rooms very comfortable and spacious. Dining room was fully booked but staff were able to find us a table outside to eat. Food was tasty with good size portions. Breakfast was excellent, with a big range of options.
Andrew
maio de 2024
Large spacious hotel with great facilities Pool & gym very good Friendly helpful staff at all levels Quiet location Good restaurant with very nice staff Our King room was very comfortable with a great bathroom
Bronda
novembro de 2024
All the staff at reception were particularly friendly and pleasant. Chris who was the Assistant Manager of Leisure facility was extremely pleasant and made me and my young family feel very welcome and was one of the best members of hotel staff we have ever came across. He spoke with my children and took the time to ask about our day. Members of staff like Chris need to be recognised for their outstanding attitude to their work.
Mark
novembro de 2024
It was clean and comfortable. Spa facilities were good.
Janet
setembro de 2024
Exceptional customer service from Majeed (?) who checked us in when we arrived late on Saturday evening, 16/9/23, having been completely let down by the LUXE APARTMENTS in Derby at the very last minute (I.e. when we were sitting outside the location with our two kids of 10 and under having driven all the way from London!). We were able to make a last minute booking at the Hilton and he was so welcoming and so helpful. We hadn't realised that the booking for 4 only allowed for one sofa-bed and Majeed very kindly gave us a free upgrade without a word of complaint. All the staff were super helpful and friendly- would highly recommend it!!
Tina
setembro de 2023
I stayed overnight with my son who is 13 with additional needs (prader-willi syndrome). I visited the night before and met Sarah Thomas (I think) at reception who was so helpful and booked me into the restaurant and showed me round. My son likes the lifts and talking to people which can be difficult when you are busy, but all your staff were really patient - and I'm really grateful - thank you.
Emma
março de 2024
The dining area and bar were lovely. The food was nice and the rooms were so comfortable.
Natalie
maio de 2024
On entry the staff was lovely and we was quickly directed to our room, I requested to have a little touch to our room as it was a birthday, they succeeded and the little touch made it even more welcoming. Our stay, the room was as expected, including a very comfy bed and clean throughout. The facilities, the pool and other facilities were just what we needed, however times were limited for drink and food. The breakfast was filling and had a great selection for everyone. Overall we enjoyed our stay and will definitely be returning.
Megan
julho de 2023